Products, help and information

FAQ - Frequently Asked Questions

Where do I find the hourly forecast option?

To view the hourly forecast for temperature, wind direction, speed and gust, click the "More" button below rainSPOT and the sun and moon pictograms on the meteoblue homepage.

What was the weather like on a certain day in the past?

We offer multiple ways to access historical weather data:

history+ provides consistent weather simulation data at hourly resolution, from 1979 to the present. Once you have chosen the variables and timespan you are interested in, the data will be visualised and can easily be downloaded in a variety of different formats.

Alternatively, our Weather Archive offers basic weather information about the recent history, free of charge. Its scope can be expanded to the full set of data back to 1985 by subscribing to point+.

Why is there still advertising on my app after subscribing?

We recommend the following steps to resolve the problem:

Android

  1. Close the app and reopen it. If this does not solve the problem, proceed to the next step.
  2. Reinstall the app. Make sure that you have successfully uninstalled the app by checking “Preferences -> Apps". The app should not be listed there. Now, please reinstall the app. If this does not solve the problem, proceed to the next step.
  3. Delete the app's cache and storage. You can do this by opening your phone's system settings and going to "Apps and Notifications" -> "meteoblue" -> "Storage & cache" and using the buttons on that menu. Close and reopen the app afterwards.
  4. If this does not solve the problem, please send us the details of your mobile device (model, operating system) and a screenshot of the problem. This will help us localise and resolve the issue.

iOS

  1. Close the app and reopen it. If this does not solve the problem, proceed to the next step.
  2. Tap the menu button at the top left (icon showing 9 small tiles), and on the screen that appears, tap the small shopping cart at the bottom right. You will be redirected to the Store page, where you can review your purchase. Check if the button on the left of the app indicates "Restore". If yes, tap it to restore the purchase.
  3. Turn your mobile device off and back on again, and try step 2 once more. If this does not solve the problem, continue with the next step.
  4. Please uninstall and reinstall the app, and try step 2 again.
  5. If this does not solve the problem, please send us the details of your mobile device (model, operating system) and a screenshot of the problem. This will help us localise and resolve the issue.

Why does the forecast differ from my observations?

The developing weather situation is determined by the interplay of myriad factors, which are effectively impracticable to determine and evaluate in their entirety at any given point in time.
To reflect the resulting uncertainty, our forecasts feature a colour-coded predictability bar which indicates the likelihood with which the weather forecast will be accurate.

That being said, we keep track of the discrepancy between our forecasts and the actual weather situation in order to continuously improve the data we provide.
You can access our Short-term verification to find out how accurate we have been in forecasting the weather in the area you are interested in as compared to measurements.

Furthermore, the MultiModel and MultiModel Ensemble diagrams compare the predictions of different forecast models (both by meteoblue and by 3rd party providers), which may help to understand how we arrive at our predictions. You can also view our Satellite and Weather Radar maps to observe the situation yourself.

It is worth pointing out that locations which are only a few kilometres apart may have vastly different weather. To achieve the best results, please make sure that your selected location is as close as possible to the place you need information on.

Where is the closest weather station to my location?

The nearest weather station can be found on the observed climate page. At the top of the diagram you can find the referenced weather station. We do, however, also offer forecasts for areas which do not have any weather stations in their vicinity. Even for such places it is possible to predict the weather reliably.

Do you offer weather data for commercial use?

We offer a variety of business solutions to provide high quality weather data for commercial use:

  • history+ provides consistent weather simulation data at hourly resolution, going back all the way to 1979.
  • API+ features hundreds of variables from more than 30 different weather models. They are available in multiple formats, for 4 days in the past and up to 14 days in the future.
  • If you cannot find the desired weather variable or product on our website, it does not mean that we do not offer it. Feel free to contact us via email (info@meteoblue.com) or phone (+41(0)615510600), so that we can find a solution which suits your needs.

How do I add favourites?

In order to add a location to your favourites, first make sure that you are registered and logged-in. You can then proceed to find the location you wish to add via the "Location search" field in the header segment at the top of the page.

Once you click the location's name in the "Location search" menu, you will be taken to the forecast for that location. Then click the yellow star icon next to the location’s name in the header to add it to your favourites.
If you have recently viewed the forecast for the location, you can also find the star-icon next to its entry in the "Last visited"-section of the location search.

Once added, the location will appear on the bottom part of the "Location search" menu underneath the heading "Favourites". Existing favourites can be managed via your account's overview page.

How can I add my webcam?

To register a new webcam, please use the form provided by windy. As soon as your webcam is available on windy.com, it will also be posted on our website. It usually takes a few days for registered webcams to appear, since a manual check is necessary before activation.

How may I contact you if my question is not on this list?

If you have a question that is not listed here, we will be happy to receive your email at info@meteoblue.com.